Dépannage Informatique Genève est un service de i4M Services Informatiques Sarl.

SME IT Support

The computer maintenance of your SME to a trusted provider
It support for small and medium businesses in Geneva
Computer maintenance is a complex but essential task in all businesses, including SMEs. This is the precaution to be taken to avoid major technical problems that may affect the normal operation of internal activities. Dépannage Informatique Genève can take care of this task, for SMEs and associations, as well as for demanding individuals, at a competitive price.


Good reasons to entrust our computer maintenance services

Dépannage Informatique Genève is specialised in the management and maintenance of servers, computer networks and workstations. It takes charge of computer maintenance for SMEs as well as associations located in the Geneva region. Becoming common among companies, the outsourcing of computer maintenance is an advantageous practice.

It enables SMEs to benefit from a perfectly maintained computing equipment. From apps updates and various software to the management of compatibility issues as well as network securing and resolution of frequent bugs on workstations: the provider takes care of everything. His goal is to make every effort to ensure the best possible operating state of his client’s computer service, so he can focus on his core business.

ITaaS computer maintenance contracts that our company offers

Depending on your needs, our company offers you several types of ITaaS maintenance contracts: remote maintenance “Home”, “Business” and “Pro”. Whatever the offer, the cost is fixed per user per month. Offered at an unbeatable price the “Business” remote maintenance contract allows SMEs to benefit from several services including cleaning and punctual optimisation of their Windows / Mac computers performance and periodic update of the apps and system, among others.

This formula allows subscribers to benefit from a computer audit, better management of email accounts, software installation and uninstallation service, as well as active monitoring of hardware and computer systems. This offer allows them to benefit from follow-up and advice from our experts. Our online site gives you access to more information about this service. Do not forget to contact us. We are available 7d 7d 24/24.

ITaaS contracts Price and features

Computer Maintenance ITaaS "Home" Computer Maintenance ITaaS "Business" ITaaS IT Maintenance "Business CLOUD"
Security: Antivirus + Antimalware + Antispam (licenses included) Security: Antivirus + Antimalware + Antispam (licenses included) Security: Antivirus + Antimalware + Antispam (licenses included)
Clean + update drivers + daily optimization of the team Clean + update drivers + daily optimization of the team Clean + update drivers + daily optimization of the team
Physical Backup Management Physical Backup Management On Cloud Backup Management
1 hour remote computer assistance per month Email management Email management (License Office 365 Business Premium included)
Price: CHF 20 per user and month License Management License Management
Server management Cloud server management (Azure license included)
Network Management Network Management
Printer management Printer management
Mobile Device Management Mobile Device Management (including Azure Enterprise Mobility)
2 hours remote computer assistance per month Skype for business (PBX solution)
Price: 40 CHF per user and month 1Tb space on cloud per user
5 hours remote computer assistance per month
Price: 75 CHF per user and month

The price for an on-site intervention without contract is 80 CHF per hour and 40 CHF for remote troubleshooting via TeamWiever.

Schedule A Meeting Today

You still don’t know excatly what you require for your team? Let us solve your IT
problems promptly & efficiently. Requesting a quotation is free, let us know further
details of your requirement

Or call us +41 22 436 86 81

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Dans cette situation exceptionnelle, nous continuons à rester à votre disposition pour régler vos problèmes informatiques à distance ou sur place.

Nos techniciens respectent strictement les règles d'hygiène et de sécurité établies par les autorités cantonales.

N'hésitez pas à nous contacter pour toute demande. Nous sommes plus que jamais à votre écoute !

i4M Services Informatique Sarl